Privacy - Policy

Privacy Policy of Ansova Travel

Effective Date: March 1st, 2024

Welcome to Ansova Travel. Our commitment at www.ansovatravel.comis to safeguard the privacy and security of the information entrusted to us by our clients, partners, and website visitors. This privacy policy delineates our approach to collecting, utilizing, protecting, and sharing personal information.

1. Information Collection

In the course of making a booking, requesting a quote, or communicating with us, you provide us with personal information that may include, but is not limited to:

• Contact Information: Name, email address, telephone number
• Payment Information: Billing address (Note: Ansova Travel does not collect clients’ credit card details.)
• Travel Preferences and Dietary Requirements
• Additional Information: Any other details you opt to provide concerning your travel plans

Additionally, we gather technical data about your interaction with our website through cookies and similar technologies, such as your IP address, browser type, and the pages you visit.

2. Use of Information

The information we collect serves to:

• Process and manage your bookings
• Communicate with you regarding your travel arrangements
• Enhance and personalize your travel experience
• Undertake analysis and research to improve our offerings
• Fulfill legal and regulatory responsibilities

3. Information Sharing

Ansova Travel does not sell, trade, or lease your personal information to third parties. We may share your information with trusted partners and suppliers involved in organizing your travel, including hotels, airlines, and local service providers, solely to the extent needed to complete your bookings and enhance your travel experience.

Information may also be disclosed if legally required or if it’s believed in good faith that such action is necessary to comply with legal processes, protect our rights or property, or ensure the personal safety of our clients and the public in urgent situations.

4. Your Choices and Rights

You have the right to access, correct, or delete your personal information in our possession. To inquire about or exercise these rights, please use the contact details below.

5. Updates to This Policy

We may periodically update this privacy policy. Any changes will be announced by updating the “Effective Date” at the top of this page and posting the revised policy. We encourage you to review our privacy policy regularly to stay informed of any updates.

6. Contact Us

For any questions regarding this privacy policy or our privacy practices, please contact us at:

• Email: [email protected]
• Phone: +84 28 3910 5190
• Address: 47-49 Hoang Sa St., Dakao Ward, District 1, HCMC, Vietnam

Thank you!